Effective date: 25 September 2026
Heyce Security Systems & Equipment Trading L.L.C. (“HEYCE”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you use www.heyce.com, contact us, request a quotation or otherwise interact with us.
Table of Contents
ToggleInformation we collect
We may collect information you provide directly to us, including your name, company name, job title, email address, telephone number, enquiry details and any information you include when you request a quotation, contact our team or subscribe to communications.
We may also collect limited technical and usage information automatically, such as IP address, browser and device information, pages visited, referral source and interaction data. This helps us operate, secure and improve the website.
How we use information
We use personal information to respond to enquiries, prepare quotations, provide requested products or services, communicate about our solutions, maintain website security, understand website performance and meet legal or regulatory obligations.
Where you choose to receive marketing communications, we may send relevant product, service or company updates. You can unsubscribe at any time using the link in an email or by contacting us.
Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, keep the site functioning, measure traffic and understand how visitors use the site. We may use service providers such as Google Tag Manager and analytics tools for these purposes. You can control cookies through your browser settings; disabling some cookies may affect website functionality.
When we share information
We may share information with trusted service providers that support our website, hosting, communications, marketing and business operations, but only where they need it to provide those services. We may also disclose information where required by law, to protect our rights or safety, or in connection with a business transaction.
Data retention and security
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records and meeting legal obligations. We use reasonable organisational and technical measures to protect information; however, no internet transmission or storage system is completely secure.
Your privacy rights
Subject to applicable law, you may ask to access, correct, update or delete personal information we hold about you, or object to or restrict certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding.
Children
This website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last updated. We encourage you to review this page periodically.
Contact us
For questions, privacy requests or concerns, please contact:
Heyce Security Systems & Equipment Trading L.L.C.
Arcade Building, 101, Al Garhoud, Dubai, United Arab Emirates
Telephone: +971 4 238 4895
Email: info@heyce.com
Website: www.heyce.com/contact/